Privacy Policy

Jester Metalworks LLC Privacy Policy

Jester Metalworks LLC is committed to protecting your privacy. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website or make a purchase from us.

What information do we collect?

We collect the following types of information from you:

  • Information you provide directly to us: This includes information you provide to us when you create an account, place an order, or contact us for customer support. Examples of this type of information include your name, email address, shipping address, and payment information.
  • Information we collect automatically: We automatically collect certain information about your device and how you interact with our website. This information may include your IP address, browser type, operating system, pages you visit, and links you click.

 

How do we use your information?

We use your information for the following purposes:

  • To fulfill your orders and provide you with customer service.
  • To improve our website and products.
  • To send you promotional emails and other marketing communications, if you have opted in to receive them.
  • To protect our rights and interests.

 

How do we share your information?

We share your information with the following third parties:

  • Service providers who help us fulfill your orders and provide you with customer service. For example, we share your shipping address with our shipping carriers so that they can deliver your order to you.
  • Payment processors who process your payments.

 

Your choices

You have the following choices regarding your personal information:

  • You can choose not to receive marketing emails from us by clicking the unsubscribe link at the bottom of any marketing email.
  • You can request access to your personal information or request that we delete your personal information by contacting us at jester@jestermetalworks.com

 

Data security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

Changes to this privacy policy

We may update this privacy policy from time to time. If we make any changes, we will post the updated privacy policy on our website.

Contact us

If you have any questions about this privacy policy, please contact us at jester@jestermetalworks.com

Shipping times vary based on the availability of the item to be engraved, as well as the set-up time required for the engraving. The Average turnaround time is 3-5 Business Days preferred. We’re available by email and phone every step of the way, to ensure you get your order as soon as possible.